Frequently Asked Questions
Everything you need to know about our stylish tech accessories.
What is the difference between Snap and Tough cases?
Our Snap cases are slim and sleek, perfect for maintaining the phone's original shape. Tough cases feature a dual-layer design with an inner silicone insert and a hard outer shell for maximum impact protection.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the US and Europe. International orders may take 7-15 business days depending on the destination and customs processing.
Will the design on my case fade or peel?
No, we use high-quality sublimation printing technology. The designs are embedded into the material, ensuring they remain vibrant and scratch-resistant for the life of the product.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, contact our support team to initiate a return or exchange.
Do you offer a warranty on your products?
Yes, all BURGA cases come with a 12-month warranty covering any manufacturing defects or print issues. We stand behind the quality of our fashion-forward protection.
Are your cases compatible with wireless charging?
Absolutely. All of our phone cases are designed to be thin enough to support Qi wireless charging and MagSafe accessories without needing to remove the case.