Returns & Exchanges
At BURGA, we want you to be completely satisfied with your new fashion accessories. If you're not 100% happy with your purchase, we offer a hassle-free 30-day return policy for all unused items in their original packaging.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original BURGA packaging to ensure they remain protected during transit and include all original tags.
Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing